Russ keynotes alongside David Brem at the Marketing Association CX Conference.

Written By Phil Houghton
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It was an honour to keynote alongside my client, David Brem from Foodstuffs NZ, on the importance of CX.

I gave a short presentation on emerging CX trends ahead of David and I presenting a deep dive into the process we followed as we created New World’s ‘moments that Matter’ CX Strategy.

Phil Houghton http://www.houghtoncreative.co.nz
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Russ keynotes for ALGIM at the beautifully refurbished Christchurch Town Hall.
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Russ keynotes at the Caci Clinics employee conference